AI Is Making Insurance Decisions. Patients Are Pushing Back.

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Johnson / Money Talks News

You have a leaky roof, or your doctor has recommended a knee replacement to alleviate your pain. These scenarios are why you have insurance, but now the decision likely involves a machine’s determinations. Using artificial intelligence to do your taxes, answer your questions and eliminate all varieties of tedium from your life has its appeal. However, the benefits to consumers might seem more…

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